Temporary Suspension of Services

From 1st April 2022 the normal pharmacy Terms of Service rules and requirements around unplanned closures of community pharmacies have resumed.  According to the regulations, contractors must:

  • Only close for staff illness or other reasonable cause where this is beyond a contractor’s control (Contractors should consider carefully whether NHSE&I and, if applicable, NHS Resolution (and ultimately the courts if they seek Judicial Review) will consider any closure is for a reason beyond their control particularly if the reason is that in their area, for that day or time, they could not arrange a locum
  • Notify NHS England and NHS Improvement (NHSE&I) of any unplanned closures by emailing “Annex 14 – Unplanned Temporary Suspension of Services” to the Area Team at england.southeastcommunitypharmacy@nhs.net
  • Make arrangements with other pharmacies in the area for the continued provision of pharmaceutical services
  • Update their DoS and NHS Web Site entries
  • Make reasonable endeavours to resume services at the pharmacy as soon as is practicable

For full details click here